Category Archives: Service Standards

Your Well Trained Technician At Camarillo Car Care Center

Your Well Trained Technician At Camarillo Car Care Center

When your SUV breaks down, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Somis, you need to back on the road as soon as possible - with the problem fixed right the first time. If you’ve ever checked into some of the technician training Camarillo Car Care Center professionals receive, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a modern car. Let me give you some perspective. Today there are four cylinder engines that make more power than the V-8’s in luxury cars twenty years ago. I mean a new V-6 Toyota Camry could beat Sonny Crocket’s Ferrari in a race to sixty. Some cars have several networked computers controlling most of the engine functions and many other vehicle functions as well. Somis motorists take all of this sophistication for granted - but somebody has to fix it when it breaks ... read more

On Board Diagnostics For Camarillo Motorists

On Board Diagnostics For Camarillo Motorists

Some Camarillo motorists are confused by Camarillo Car Care Center charges for diagnostic services for a vehicle repair. Many services at Camarillo Car Care Center and other Camarillo automotive repair shops include diagnostic fees. When you take your laptop into a Thousand Oaks computer repair shop for a problem you’ll likely have to leave a deposit for diagnostics. When we visit our Camarillo doctor for a medical problem, we’re paying him to diagnose our ailment and of course for the tests that go along with it. So receiving a diagnostic charge at Camarillo Car Care Center for a tricky automotive problem shouldn’t be a surprise. In the Thousand Oaks area, automotive diagnostics can cover quite a range. If you hear a noise in your SUV brakes when you slow down in rush-hour traffic on a busy CA expressway, you pull off the next off-ramp and take a quick visual check. That is usually enough to k ... read more

Questions To Ask Your Camarillo Service Advisor

We find that a lot of Camarillo service and repair at Camarillo Car Care Center are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because cars have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road. You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Camarillo automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction. It's al ... read more

On Board Diagnostics For Your SUV

Make an appointment with Camarillo Car Care Center to have your on board diagnostics analyzed.2739 Daily Drive Camarillo, CA 93010 Today we're going to talk about on-board diagnostics and the questions we hear from folks around Camarillo CA who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Camarillo CA. These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history. Since 1996, all cars and light trucks in Camarillo CA have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module - the computer that controls many engine functions. The computer monitors dozen ... read more

Ethics of Automotive Repair in Camarillo

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Camarillo automotive service and repair industry hasn't been given a pass either. Unfortunately, every profession in Camarillo has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards. Yet some people remain uncomfortable with Camarillo automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level. If we understand what's recommended and the benefits of taking care of the work and the ... read more

Camarillo Customer Detective Work

One might say the most challenging part of being an automotive service technician at Camarillo Car Care Center in Camarillo CA is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing. Let us introduce you to something we'll call Customer Detective Work that is helping your Camarillo CA technician find clues to what's wrong. We start with the detective basics: What, Where and When. Play along with me. You come in to Camarillo Car Care Center and your car is making a funny sound. Do you see where we're going? You're gather ... read more

Handling Distractions While Driving Around Thousand Oaks

We've all seen people do crazy things while driving to or from Thousand Oaks. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. All of these are an accident waiting to happen. The truth is everyone in Thousand Oaks CA is distracted when we drive. Traffic, road construction and other things outside the car are beyond our control. But the distractions inside our car are things we can often control. Here's some things that'll give you more control in your car, and help keep your attention on the roads around Thousand Oaks CA. Drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player. Drivers who are 20 to 29 are more distracted by passengers in the car, including small children. And those over age 65 tend to be more distracted by objects or events that are outside of the vehicle. Other factors like fati ... read more

What Camarillo Automotive Service Consumers Should Know

There are some things Thousand Oaks consumers should know about Camarillo automotive service and repair. First and foremost, Camarillo Car Care Center cares about you and your family's safety. And we really appreciate your business. Camarillo Car Care Center in Camarillo wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come. Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Camarillo Car Care Center need extensive computer training - not just how to run the diagnostic systems, but also searching for the right parts, networking ... read more

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