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The Key Won't Turn! (Ignition Problems)

You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now?

Don't panic.  There are some things you can do to get going again.  The first thing to do is see if you have a locking steering wheel, an anti-theft feature that was introduced around 1970.  Sometimes it sticks.  Move the steering wheel side to side while you try to turn the key and you might be able to get it to release. 

Another thing to check is to see if your vehicle is in gear.  Most vehicles will only allow you to start the ignition if it's in park or neutral.  If you have an automatic transmission vehicle and it is in park, try jiggling the shift lever and try the key again.  Sometimes the safety mechanism doesn't properly make contact or gets a little sloppy. 

If both of these don't work, it could be your vehicle's battery is dead.  Some newer electronic systems require power so the key can turn. Others have alarm systems that detect if doors are open. 

Other issues that can cause key problems include something jammed in the lock cylinder.  Or some of the springs or pins inside may be stuck.  Consider that it may be the key itself.  Sometimes they get bent or simply wear out from the number of times they've been put in and taken out of the cylinder.

No matter what the cause, the first time this happens you should have your repair service facility check it out. That’s because if it happens once, it can happen again.  Even if you were able to get going again on your own, your ignition/key has warned you that something's wrong.  Have it checked out by a pro so you’re not locked into a bad situation.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

In a Fog (Fogged Windows in Cold Weather)

It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep your windows from fogging up when there's a chill in the air.

You probably know fog is really condensation, when moist, warm air meets a cold surface and turns to liquid.  If your windshield fogs up, you probably turn on your windshield defroster. Most defrosters blow heated air on the windshield glass to warm it up so it won't condense the moisture.  Many also turn on the air conditioning to reduce the moisture. 

That same strategy can work on the rest of the windows.  First, turn up your heater's temperature setting.  The hotter the air, the more moisture it will hold.  Also, turn off the "recirculating" setting since you want all outside air to come in. Then switch on the air conditioning.  It will remove the moisture from the outside  air that it's blowing inside the cabin.  Try cracking a couple of windows to make it easier for the air to flow. This should do the trick pretty quickly. 

There's one other thing to try.  Many vehicles have electric heater elements embedded in the rear window glass (the rear window defroster) and in the outside rearview mirror glass. Make sure to turn those on, too; sometimes they're on the same switch.

For all of these things to work, of course, your vehicle's components have to be maintained so they'll do the things they're designed to do.  And you didn't think it was important to have your air conditioning working in the cold weather months! 

One final tip.  Keep the insides of your windows CLEAN.  Oil and dirt on the glass give the water molecules something to latch on to.  That ought to clear up this problem.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Lean Times (Shocks and Springs)

You may have noticed your vehicle going through lean times.  By that, we mean it's literally leaning to one side.  When you notice that, you should get it checked out at your service facility soon because you could have a serious problem.

Many things can cause a vehicle to lean.  You may have problems with your struts, shocks or springs.  They all work in tandem to make your ride more comfortable.  The struts bear the weight of the vehicle's body, the shock absorbers employ a piston that keeps your tires in contact with the road and controls movement of the vehicle's body.  Springs also absorb impacts from uneven road surfaces.

If these components get stuck, either too high or too low, they cause your vehicle to lean.  That's because that side of the vehicle isn't at the height it is designed to be.  A technician will determine where the problem is.  Outside elements such as moisture plus hard knocks to these components can weaken them, eventually resulting in a failure.  The metal can get so fatigued that it breaks.  Often when one side of a vehicle is too high or too low, your service advisor will advise you to have the other side done as well.  That's because if only one side has new parts installed, it won't be level with the side that has old parts. 

There are a couple of other reasons vehicles can lean.  One is that the suspension can be bent or the chassis twisted, again due to wear and tear by driving on rough roads, over badly maintained railroad tracks or in deep potholes. 

Another reason your vehicle may lean is that the tires and/or wheels aren't all the same size.  Or one side might have drastically over or underinflated tires.  This can be a dangerous condition since the imbalance can affect steering and handling.

Considering what drivers put suspension parts, tires and wheels through, it's not surprising that they can be punished so much that they don't hold up like we want them to.  A level-headed driver will make sure to be driving a level vehicle by making sure these components are maintained in good condition.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Losing Your Spark (Spark Plug Replacement)

When's the last time you thought about spark plugs? You probably don't remember.  That's because spark plugs usually last a long time and don't need much attention.  But they don't last forever, and when they start going bad, they'll send you a few clues.

  • Vehicle is hard to start. 
  • Fuel economy is going down
  • Acceleration isn't what it used to be
  • Engine runs roughly
  • Check Engine light is on

There are many things that can cause those symptoms, so it's wise to head on over to your vehicle repair facility to have them look over your vehicle.  But the problem could be your spark plugs. They do wear out, not producing a strong enough spark to ignite your fuel the way they're designed to.  A closely related problem is failing spark plug wires, and a technician will test for both possibilities… and more. 

Your vehicle's manufacturer recommends changing wires and/or plugs at certain intervals.  Spark plugs are made out of different materials and some last far longer than others.  Ask your service advisor to let you know when yours should be changed.  Badly misfiring plugs can cause expensive damage to a vehicle's catalytic converter, so it's best to take care of them before that happens.  Replacing your spark plugs and/or wires is money well spent to have your vehicle running smoothly, dependably and efficiently.  

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

The Third Brake Light (Third Brake Light Service)

So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of the vehicle behind the back window, or they could be in the deck lid, on the roof or on the spare wheel carrier,

But why is that third brake on your vehicle? Experts say it helps prevent rear end collisions. Tests done by installing the third brake light in taxis and fleet vehicles showed fewer rear end crashes in the ones that had the extra light. The third brake light was mandated in new passenger cars in 1986 in the US and Canada.  The requirement was added to new light trucks and vans in 1994.

Sometimes it's difficult to know if your third brake light is even working.  Many vehicles have bulb warning systems that alert you to non-functional bulbs, but not all do. Your vehicle service facility will often check to see if all your turn signals, taillights and headlights are working during routine maintenance inspections, and they may notice that the third brake light is out. 

So, do you have to have it replaced? Not necessarily. Many areas only require one brake light to work in the rear of a vehicle. So even though new vehicles have to have the third brake light, you may not get a ticket if it eventually stops working.  But you may be missing an opportunity to drive a safer vehicle if you don't get it fixed.

In 1995, an insurance institute study found that 1986 model cars were involved in 5 percent fewer rear-end collisions from 1986-1991 than they would have expected without the extra light.

Ask your service advisor for advice.  Keep in mind that in these days of drivers distracted by everything from texting to putting on makeup while driving, you can reasonably conclude that anything that makes you more visible to the vehicle behind you adds one more—possibly life saving—safety margin. 


Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

What's in a Number? (What Tire Numbers Mean)

You've probably never paid much attention to the writing on the sides of your tires, but they contain a wealth of information.  There's a long combination of letters and numbers that can tell you a whole lot about what tires your vehicle was designed to be riding on.  Let's check out this example found on an SUV: P245/70R17 108T.

The first letter, P, means it's intended for passenger vehicles.  If there's no letter, it means it's a metric tire.  If there's an LT at the beginning or end that means a tire designed for light trucks.

Moving on to our example, the 245 shows how wide the tire is in millimeters from sidewall to sidewall.  The number that follows in our example, 70, means the height of the tire is 70% of its width.  The letter after that in our example, R, describes the type of tire (on this vehicle, radial).  Following that is the diameter in inches, in our SUV example, 17 inches. 

How much load the tires' sidewalls are designed to take is what that next number is all about (108 in our example).  The higher the load index, the more weight the sidewalls can take.  And the last letter is the speed rating of the tire, in our example, T.  The further along in the alphabet that letter is, the higher its speed rating.  So now you know what those letters and numbers mean.  But why are they important?

When you are getting ready to replace those tires, those numbers are telling you what the original equipment was when your vehicle was new.  Sticking with the same rated tires is always a good idea.  If you don't know what you're doing, trying different sized tires and wheels can cause real issues when it comes to performance and safety, considering all the computerized systems now found on vehicles.  When in doubt, consult your service advisor when it comes to buying new tires.  He or she knows what those tire numbers and letters mean… and a whole lot more.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

What Is an EGR Valve? (EGR Valve Service)

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission.  After all, it's not moving smoothly  down the road.  But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have never heard of: the EGR valve.

EGR stands for Exhaust Gas Recirculation. It's a system that channels small amounts of exhaust back into the engine to cool down the cylinders and reduce polluting gases.  Those include nitrogen oxides that can cause smog. The EGR valve regulates how much of the vehicle's exhaust gas is recirculated. After years and long distances traveled, that valve can get clogged or fail. Sometimes the EGR valve can stick open.  When the EGR valve isn't working properly, your vehicle can start releasing those nitrogen oxides and pollute the air.

The symptoms of a malfunctioning EGR valve include:

  • Engine losing power
  • Engine idling roughly
  • Pinging and knocking sounds in the engine
  • Stalling and hesitation
  • Fuel economy decreasing
  • Check Engine light illuminated

 

Depending on its condition, the EGR valve can be cleaned or it may need to be replaced.  Consult with your service advisor to see what options are recommended to you.

The EGR system is part of your vehicle's pollution and emissions control equipment. If you care about keeping our planet's atmosphere clean, you'll want to make sure it's doing its job—for everyone's benefit.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Don't be Fuelish (Signs Fuel Pump is Failing)

A driver of a large SUV loaded with equipment was heading on a 7-hour work trip when he stopped at a gas station to refuel.  When he went to restart his SUV, it turned over but wouldn't catch.  Try as he might, he was never able to get it started again. 

Of course there are many things that can cause those symptoms, but the next day he had his SUV towed to a service repair facility.  Using their test equipment, they were able to pinpoint the problem.  His fuel pump had failed.  The pump, which was located in the fuel tank, had to be replaced, and after awhile he was back on the road, delayed, but happy to be up and running again. 

What had happened is that the pump was not strong enough to deliver adequate  fuel to his engine, vital to being able to start it.  It had delivered just enough pressure in the morning to get it started the first time, but it was on its last legs.  He had been having trouble starting his SUV in the days leading up to this trip, a clue that something was wrong. 

The engine relies on a certain pressure of fuel from the pump to run properly, and there are some other signs to be aware of that your fuel pump may need to be replaced.  If you are putting strain on your engine, such as going uphill or hauling a big load, and the engine sputters, it may be a sign that the pump isn't delivering that consistent pressure.  Another warning sign is if your engine is running hot and then stalls.  That could mean your fuel pump is getting weak.

Sometimes you might notice your vehicle suddenly speeds up on its own or your fuel economy goes from good to poor in a short time.  If your fuel gauge shows you have plenty of fuel in the tank and your engine stalls, that's another possible sign of a failing fuel pump. 

Technicians have special equipment to see where the fuel problems are, and there are many possibilities.  Have your vehicle checked before you're left stranded.  Oh, and one more tip to prolong the life of your fuel pump.  Since it is cooled and lubricated by the fuel in your tank, make sure you keep at least a quarter of a tank of fuel at all times.  Avoid your "low fuel" light going on and you may be helping yourself avoid having to replace your fuel pump. 

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Why You Have an O2 Sensor (Oxygen Sensor)

If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you should know that your vehicle uses oxygen sensors to make sure your engine is running the way it should.

The oxygen sensors measure how much oxygen is in your exhaust.  If there's too much, it means there's a problem with the mixture of fuel and air.  The sensor sends signals to computers in your engine and adjusts the mixture so it maximizes performance and efficiency.  It does this constantly. 

Many vehicles have multiple oxygen sensors.  Some have one close to the engine, another close to the muffler.  Two measurements are better than one since they allow readings to be more accurate.  You may have a vehicle with a dual exhaust, so you'd have twice as many oxygen sensors.

Your oxygen sensors can fail.  One thing that can damage them is contamination from bad fuel.  The sensors can simply wear out, though they usually last a long time.  It's not unusual for an oxygen sensor to last 100,000 miles/160,000 km. One more thing that can cause an oxygen sensor to fail is residue from an engine that's burning oil.  Plus contaminants from the road like salt can also cause problems. 

Here are some signs that your oxygen sensors might be failing.

  • The Check Engine light goes on.  In this case, your service facility can plug in a device that will read the code in your engine's computer to see if that's the problem.
  • The engine is running roughly.
  • Black, sooty smoke is coming out of your tailpipe.
  • Your fuel economy is noticeably lower than it used to be.

Head to your service facility and tell your advisor what symptoms your vehicle is experiencing.  They have the equipment and training to track down the issue.  Note that simply replacing the oxygen sensor is often not enough since it doesn't get to the root of the problem; other repairs may be needed. 

So make sure your oxygen sensors are working the way they should be.  Oh, and back to the question of what gas makes up most of the Earth's air?  It's nitrogen, which comprises 78 percent of the air we—and our engines—breathe.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Positive and Negative (Battery Care)

You notice when your smartphone's battery starts to go weak on you.  It runs out of juice faster than it did when it was new.  Bet you pay attention to that pretty closely.

Unfortunately, many of us don't pay the same attention to the battery in our vehicles. If your battery got you through the cold-weather months, you might be thinking you're all set until next winter. But you might be surprised to learn this: Hot weather is harder on a battery than cold weather.  (Note: we're talking about a conventional vehicle here, not an all-electric, plug-in one.)

 The way your vehicle's battery holds a charge is that it has chemicals inside it, and they react with each other to produce electricity.  A vehicle battery discharges electricity and then needs to be recharged.  Unlike your smartphone that you plug in each night to charge, the way a vehicle's battery gets recharged is by using the mechanical energy of the engine.  It's a pretty cool system that's been around for a while.  An alternator changes the mechanical energy into electricity that then charges the battery.  And your vehicle is designed to charge it just the right amount with a voltage regulator. If your battery constantly gets too much voltage, it could stop holding a charge. 

Another way a vehicle battery loses its ability to hold a charge is when it gets hot.  In warmer weather, some fluids in your battery evaporate which can damage some of its internal components.  Then, you've got a dead battery.

Back to your smartphone for a second, it probably has a little indicator or maybe an app that shows you how healthy it is or how much charge it's holding.  Well, your service repair facility has equipment that can test your vehicle's battery for the same things.  If that test shows you need a new battery, then it's probably time to replace it.

A technician can also check to see your battery is being charged at the correct rate.  If you have a battery that is not sealed, a technician can check to see it needs more water added to it.  The technician will also make sure dirt or other contaminants aren't acting as electrical conductors and discharging the battery.  Plus, your battery's terminals may need cleaning.

Most people just forget about their vehicle's battery until there's a big problem with it. Here's one rule of thumb: expect a battery's life to be about 5 years. Just like you wouldn't want your smartphone to leave you without any way to make phone calls or send texts, you wouldn't want your vehicle to leave you stranded with no way to start it, would you?   

When it comes time to make that new battery choice, your service advisor can offer you some good options, taking into account the climate you drive in, what you use your vehicle for and what your budget is.  Hey, your smartphone's battery is all charged up.  How about calling your service advisor for an appointment right now?

 

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