Category Archives: Maintenance and Repair

Unlock the Secret (Malfunctioning Door Lock Actuator)

What a convenience power door locks are on a vehicle.  The latest don't even require you to push the button on the key fob; all you have to do is have it with you.  But sometimes there's a component of power door locks that can fail, especially when they are used several times each day.  Those are called the door lock actuators.

The actuator is an electric part that works with others (like motors and gears) to lock and unlock doors.  You can hear them work, sometimes with the little whirr of the gear or the quiet clunk of the lock finishing its cycle.  And it's good to pay attention to that sound because if it starts to sound different, it could be a signal that your lock is on the brink of failing. Another sign of a failing power door lock actuator is they start working intermittently or quickly and erratically.  The driver's door is often the first to start acting up since it's the one that usually gets the most use.

When you start to notice these signs, consider a visit to your service facility to get your vehicle checked out.  If you wait too long, you may find yourself getting locked out of your vehicle. Many vehicles do have mechanical keys available as a failsafe so you are at least able to get inside.  Some of them are hidden inside the key fob and you should know how to access them.  Check with your owner's manual or ask your service advisor.

It's extremely inconvenient to have to unlock your vehicle with the mechanical key, then get inside and unlock the other doors. It's even more inconvenient if you have passengers in the rear seats.  And that doesn't even count having to go through the same thing to lock the doors when you arrive at your destination.

There are many things that can cause power door locks to malfunction, but if it turns out to be a power lock actuator, the most common remedy is to replace it.  Some are easier for technicians to reach than others, depending on your vehicle's design.  But once your locks are working again, you might think you've found the "key" to happiness!

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Rear Window—Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)

Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some drivers DO find mysterious.  Why don't the rear windows in the second row of many of these vehicles go down all the way?

You've probably seen or owned one or two. That rear side window only goes down about a third, a half or three-quarters of the way. Yet there are some similar vehicles where the window goes down all the way.  What gives?

There was the rumor going around that the restriction on how far those windows could go down was a child safety feature.  The thought was that if those windows couldn't open up fully, a child (or pet) would be less likely to fall out.  But it turns out the real reason is that the way the rear doors were designed, there was just no room for the window to go down all the way into.

Many vehicles are configured so that the rear wheel arch continues into the rear door.  That arch restricts the space that would accommodate the window, so they had to stop the window somewhere higher than bottom of the door.

Seems buyers would prefer those back windows to go all the way down, so many manufacturers are changing designs to make that happen.  Longer vehicles can have their wheels pushed further back so the wheel arch isn't an issue.  Some have altered the position of the rear window track. 

If you have any questions about your rear side windows, you may want to consult your service advisor to check yours.  If they ARE supposed to go all the way down and they're not, it could be due to a few problems: corrosion, broken or bent window regulator components, electrical issues, etc. But if they're not supposed to go down all the way?  At least now you know for sure.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Wash Me, Wash Me Right (How to Wash a Vehicle)

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own vehicles.  And to protect the paint and its luster, there are a few things to keep in mind when you get out the bucket and soap.

  • Cool body.  It's not a good idea to wash a vehicle when the body is hot.  If it's been sitting out in the sun or you've been riding around on a sunny day, make sure you cool your vehicle off by either moving it to the shade or wetting it down with cool water. The problem with washing a hot vehicle is that it's going to dry so fast, minerals in the water can form hard-to-remove spots on the paint.  And some of those can be really difficult to get out.  Best to avoid it.
  • Slippery when wet.  Make sure you wet your vehicle down thoroughly before you get the washing mitt out.  Experts keep a couple of buckets of soapy water on hand, and they use soap especially engineered to remove dirt from a vehicle without stripping off the wax that might be on it. 
  • The washing mitt.  Experts say to use a mitt with hundreds of moisture-absorbing strands on it.  Start washing at the top and move down.  If you keep dipping the mitt in the buckets frequently, a minimal amount of dirt will stick to it and that will prevent scratching the paint. 
  • Wheels last.  Wait until you've finished washing the body before washing the wheels.  Some detailers prefer special wheel-washing tools or brushes. 
  • Rinse it well.  Hose the vehicle off thoroughly to get all the soap off, then dry immediately.  Some people swear by a chamois, others like cloth better.  Cotton or microfiber towels will do.  

The next time you have your vehicle in for maintenance, you might ask your service advisor for recommendations on vehicle washing accessories.  They are usually up on the brands that produce the best results.  You may not be a detailing pro, but there's no reason your vehicle can't look like you are.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

An Oil for All Seasons (Engine Oil Selection)

You swap your winter boots for flip-flops in the summer.  Why not change your winter engine oil for summer, hot-weather oil?  While it may seem like it makes sense, there's some good news.  Most drivers don't have to, and here's why.

Engine oil can be made in different thicknesses.  That thickness is called viscosity, how easily it flows.  Now, it makes sense that the hotter it gets, oil gets a little thinner and doesn't lubricate as well.  So if you used a thicker oil in the summer, it's logical that it would protect better in the hotter weather. 

While there was a time when oils could be only made in one viscosity, times have changed.  Using an ingenious formula, oil can now be created that changes its viscosity (called "multi-viscosity") as the temperature rises and falls.  It self-adjusts to match the conditions.  Now that's what I call a great invention.

In most temperate climates, you don't have to swap out the type of oil you use in your vehicle each season. There are exceptions in extreme climates, but your service advisor can advise you on that.  Your vehicle's owner's manual recommends the proper viscosity oil to use.

Remember that even though you may not have to switch to a different type of oil, you DO have to CHANGE the oil at certain intervals.  That's because oil eventually breaks down and picks up contaminants, and if you have old, dirty oil in your engine, it can cause damaging friction and heat. Regular maintenance at your vehicle service facility will ensure that your vehicle is running like a well-oiled machine. 

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Pinch Petroleum Pennies! (Fuel Saving Tips)

If you saw a dollar bill on the ground, you'd pick it up, right? Well, whether you find that dollar on the ground or in savings at the gas pump, money is money, and here are some ways to hold on to more of it.

Slowing down is the easiest way to save fuel, especially for every speed increase over 50 mph/80 k/hr.  Tone down the speed, turn up the cash savings.  Drive smoothly (not like a race car driver) and you'll also save money in fuel.  Aggressive, fast-start, jerky-stop habits are just pulling the bucks out of your wallet about a third more than if you drove just a little more gently.  Oh, and cruise control can help with that smooth, steady speed, so use it on the highway. Bonus!

Are you hauling around a set of dumbbells or a box of books? That extra weight is costing you dough.  Store them somewhere else.  When's the last time you checked to see your tires were inflated properly? That's another money saver and makes your vehicle safer.

An idle thought… don't idle any longer than you have to.  If you will be idling for more than 30 seconds you'll save money by turning off the engine and re-starting it.  More and more of the latest vehicles now do this automatically.

Some like it cold.  But air conditioning uses a lot of extra fuel.  If you can live with the cabin at 72 on a hot day rather than turned down to arctic freeze levels, you'll save some cool cash.  Turn off the A/C all together can save you from 5-20 percent

The key to a fuel-efficient vehicle is keeping it well maintained.  If your spark plugs are old, your belts frayed and your brake pads worn, you're just throwing away fuel.  Try a few of these gas-saving suggestions and while you're at it, you'll be helping to reduce your carbon footprint that will help everyone on Planet Earth.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

A Not-So-Straight Story (Vehicle Pulls to One Side)

A vehicle should travel straight down a straight road with the steering wheel centered.  But time and travel can take their toll and soon you may find your vehicle pulling to the left or right.  Those are not good signs and should be taken care of fairly quickly.

One thing that you should note is when this is happening: if it is all the time, only when you brake, only when you accelerate. If you describe these symptoms to the service adviser or technician, it may help them pinpoint the cause more quickly. 

Many things can cause a vehicle to pull to one side, one of which is that it's out of alignment.  If so, you could be doing damage to other components of your vehicle if you keep driving with it this way. If your tires show signs of uneven wear on the treads or if your wheels squealing, that is another clue.

Improperly inflated tires can also cause your vehicle to pull in one direction.  Your service facility can check to see if your tires have the pressure recommended by your vehicle's manufacturer. 

When steering linkage wears out or a wheel bearing goes bad, both of those can cause a vehicle not to track straight. When components age and loosen up, they can present a safety hazard and premature tire wearing. 

Maybe you notice the pulling only when you are braking.  That points to a failure of your braking system, perhaps a sticky brake caliper.

When your vehicle was brand new, it went straight unless you guided it on a different path. It's best to have it checked out if it is showing some of these symptoms.  It could save you money in the long run and you'll be driving a safer, better performing vehicle.  That's what they mean by steering you right!

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

No Yolk! Rotten Egg Smell (Sulfur Smell Causes)

The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can search the source of that smell and stanch the stench… that comes from another words that begins with S.  Sulfur.

Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs can often be a sign of a catalytic converter that isn't working the way it should.  That could be due to age, damage or an abundance of oil that's clogging it up. 

If a sensor in charge of managing the fuel has failed, the engine can run with too rich of a fuel mixture.  That can overload the catalytic converter and allow some of the byproducts to escape without interruption from the chemical reaction that is supposed to prevent them from going out the tailpipe.

There's another possibility, but it's usually only in stick shift vehicles.  That's leaking, old transmission fluid.

Catalytic converter repairs are best left to a professional. Technicians at your vehicle service facility have equipment and training that can help them pinpoint the cause of this funky fragrance.  Once the cause is found, repairs made and/or parts replaced, the smell should go away fairly rapidly.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Camarillo Car Care Center. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Camarillo Car Care Center as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Camarillo Car Care Center, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

Change is Good (Oil Change)

You've heard that expression, change is good.  When it comes to your vehicle's oil, change is not only good, it's vital for the health of the engine.  But there's one question that puzzles many drivers: how frequently should my vehicle's oil be changed? There is not one simple answer, but here are some guidelines that will help.

It used to be pretty much a rule of thumb that vehicles got their oil changed once every 3 months or 3,000 miles/5,000 kilometers.  But times have changed.  Oil formulations have gotten better and engine designs have made longer oil change intervals possible. 

Most experts advise you to read the recommendations that come from the manufacturer that designed and built your vehicle.  Their designers and engineers know more about your vehicle than anyone else.  They spell out their recommended oil change interval and type of oil in your owner's manual.  Many automakers say you can go at least 5,000 miles/8,000 kilometers between oil changes and many recommend even longer intervals now.  If you use synthetic oil, it doesn't have to be changed as often. 

Ever wonder why you have to change your oil?  Your vehicle lives in a dirty environment.  Contaminants build up in your engine oil and, after time, they inhibit the lubricating properties of the oil.  Without optimal lubrication, increased friction inside the engine starts wearing down the metal parts, shortening the engine's life.

Not only do vehicle manufacturers recommend oil change intervals in the manual, many also now alert drivers by a light or other electronic indicator on your dash.  It doesn't exactly say, "Hey, time get your oil changed. This oil's starting to wear on me." But it does give you a pretty good hint.  Some of these warning systems simply measure the distance you've traveled.  More sophisticated vehicles have sensors that measure temperature, driving time and engine revolutions to determine when the oil is getting past its useful life.  Here's one situation where it's easy to see the light.  Do yourself a favor and don't wait too long before coming in for an appointment at Camarillo Car Care Center. 

Oh, and driving habits matter, too.  Short trips with a lot of stop-and-go driving will stress your engine and oil more than longer trips at highway speeds. 

And here's one more plus side to getting your oil changed regularly at Camarillo Car Care Center in Camarillo.  Our technician will also keep an eye on the rest of your vehicle to spot anything that might need attention.

The bottom line is this: Oil changes are good for your vehicle in so many ways and probably the most important maintenance service you can get.

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

QUIET TIME (Listening for Vehicle Problems)

Everybody's got friends like this.  You know, the kind who, the minute they get in their vehicle and turn the key, the sound system is deafening.  They just love to hear that music, sports, news… anything but the sound of the vehicle itself.

And maybe you're that person, too.  Here's something to consider: your sound system might be drowning out some valuable clues that could help you diagnose problems with your vehicle, problems that need to be dealt with. So, turn down the volume and listen for these things:

  • A clicking sound when you're braking or turning—You could be missing some parts in your braking system, or it could be damaged. That sound could also signal that components are just plain worn out.
  • Rattling under the hood—If it sounds like metal clanking against metal, you could have something serious going on, maybe an overheating engine or your timing needs adjusting. That knocking sound could also be as simple as you've been using lower octane gasoline than is recommended for your engine.  Time to get that checked out.
  • A squealing or high-pitched sound coming from the engine compartment. Could be a belt is loose, wearing out, dried out or cracked. A pulley might be failing or a bearing might be on its last legs.  Better to have that fixed now than be stranded somewhere later.

Here’s our Camarillo Car Care Center suggestion - set a regular weekly alarm in your smartphone alerting you to listen to your vehicle once a week for five minutes.  Just five minutes without the music or the sports show or public radio… whatever your taste is. You can even use your smartphone to record any noise you might be hearing.  Between that and your description to your service advisor, a Camarillo Car Care Center technician should be able to diagnose the source of the noise and get your vehicle sounding healthy again. Do it before that noise turns into the sound of a serious problem. 

Who knew a little quiet time could be so useful?

Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com

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