Posted on 5/25/2011
We find that a lot of Camarillo drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.
You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Camarillo automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.
It's all about the communication. It's a little harder when you're trying to find the right service center in Camarillo. But once you've developed a relationship, the communication should come easier.
What are some of the barriers to communication? Well, let's go back to the medical example. When your doctor's explaining something to you, it's something that she understands very well and is very familiar with. So she may use jargon you don't understand or that you don't have the education and training that's foundational to understanding what she's trying to explain.
So you fall behind and get frustrated.
It can be the same with your Camarillo automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.
Financial related issues seem to be most frustrating to customers. If you're not sure, ask what the payment policies are. For example, there's a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what's done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.
Communication is a two way street. If you have some real budget concerns, ask your Camarillo service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is tight, he might be able to find a rebuilt or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.
Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.
Be sure to ask for and keep a detailed explanation of all the work that's done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.
Give us a call.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 5/20/2011
If you've walked through the automotive fluids section of an auto parts store in Camarillo, you'll know how overwhelming the sheer number of products available can be. How do you know what's right for your vehicle?
As you know, these fluids all serve a function in making your car run as you drive around the Camarillo area. Your vehicle manufacturer has specified a particular type of fluid for every system from the motor, to the cooling system, brake fluid and so on. When you realize that not every variation is applicable to your vehicle, the task becomes more manageable.
First let's talk about why there are so many varieties. Starting with motor oil, we see that manufacturers match the properties of a particular weight or type of oil with the design needs of the engine. For example, engines with sophisticated valve trains often require a thinner weight of oil.
Some vehicles around Camarillo come from the factory filled with synthetic oil and the recommendation to use it for life. The safe bet is to always use what the factory recommends. The recommendation is what's been proven to work in function and durability tests. The recommended oil is also a factor in determining oil change interval schedules.
Sometimes fluids are developed specifically to meet the needs of a particular family of engines. An example would be coolant. Because of the different materials used to build the cooling system, the coolant has to be formulated to protect those parts, which vary from manufacturer to manufacturer, from corrosion. We've seen special coolant in CA for General Motors, Volkswagen, Chrysler and others.
The same is true of transmission fluid and brake fluid in recent years.
The really good news is that the friendly and professional service advisors at Camarillo Car Care Center have databases that tell them the recommended fluids for your vehicle. This takes all the guess work out. If you have some special needs, like a higher mileage engine or want enhanced performance, ask your service advisor for upgrades or additives that'll meet your needs while being consistent with the manufacturer's recommendations.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 5/12/2011
The cooling system keeps CA vehicle's engines from overheating while they are driving around Camarillo. Its job is to move heat away from the engine. Let's talk about the various components of the system and how they make this happen.
The radiator is the part most Camarillo drivers associate with the cooling system. Coolant flows through the radiator which has fine cooling fins that draw the heat out of the coolant and dissipate it into the air. To make sure there's enough airflow over the radiator, a fan pulls air over the cooling fins even when the vehicle is idling.
In some vehicles, the fan is powered by the serpentine belt. On others, an electric motor runs the fan. Electric fans turn on and off as needed. You may have heard the fan kick on shortly after you turn your vehicle off. The sensor has determined that the engine needs a little help cooling down to a safe temperature.
A hose connects the radiator to the water pump. The water pump pushes the water into the vehicle engine block. Now the engine block and cylinder heads have passages for the coolant to pass through without getting into the oil or the combustion chamber. In the automotive community, these passages are referred to as the "water jacket."
While the coolant is passing through the water jacket, it absorbs heat from the vehicle engine on its way to the radiator for cooling. Between the engine and the radiator is a gatekeeper called the thermostat. The thermostat's job is to regulate the temperature of the engine just like your home thermostat regulates the temperature in your house. It gets your engine up to the correct operating temperature and then keeps it from overheating.
When you first start the engine, it's very cold and needs to warm up. So the thermostat blocks the flow of coolant to the radiator. As the engine warms up, the thermostat starts to let coolant flow through the system.
The final component the team at Camarillo Car Care Center wants to point out is the overflow reservoir. This bottle is designed to hold some of the coolant. It'll have a mark that indicates whether or not you have enough coolant. This is where you should add coolant if you just need to top it off.
Caution: never open the reservoir or the radiator cap when the car's hot. The cooling system is pressurized, and opening those caps while it's hot can cause hot coolant and steam to escape resulting in serious burns.
Cooling system failure is the most common mechanical failure in vehicles around Camarillo, CA. At Camarillo Car Care Center, we can do a periodic inspection of the components for leaks, loose connections and weakening hoses.
Your vehicle manufacturer has also specified a cooling system service interval. With a cooling system service at Camarillo Car Care Center in Camarillo, the old coolant is replaced with correct clean fluid that contains the additives required to prevent corrosion. The additives are depleted over time and you need fresh fluid for adequate protection. Your radiator pressure cap should be replaced at this service as well.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 5/6/2011
Today we're talking to Camarillo drivers about shocks and struts. They're so easy for CA folks to forget about because they last so long and wear out so slowly. But your shocks are really responsible for keeping your tires on the road – so they're very important.
Without shocks, your wheels would be bouncing over bumps and lifting on corners. The shocks push the tire down to the road to maximize traction. Good shocks equal good ride quality and safe handling for Camarillo drivers.
There's a difference between shocks and springs. Springs support the weight of the vehicle, keeping it suspended up off the axles. The shocks moderate the rebound motion as wheels hit bumps. Now a strut combines a shock and a coil spring in one compact unit.
It's best to replace all four shocks at the same time. That way you'll have even, predictable handling at all four corners. Anything less could be dangerous.
Visit Camarillo Car Care Center to have your shocks and struts inspected by a professional.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 4/26/2011
These days many people in the Camarillo area are really committed to making their cars last a long time. First thing: you've got to start with what you've got. It'd be ideal if people started with a brand new car, never missed a scheduled service item, paid attention to the severe service maintenance schedule and had regular inspections. But if you've had the vehicle for a while or bought it used, its maintenance history is what it is; and that's where you start.
Go through the maintenance schedule for your vehicle and see what's been done and when. Have your Camarillo service advisor at Camarillo Car Care Center do an inspection and come up with a list of stuff that needs to be done. Review the list and prioritize the work, talk about budget and make a plan to get caught up.
Making a plan is so important. Suppose you go in for an oil change and learn you need your cooling system serviced, a transmission service and are coming up on a timing belt replacement in the next 5,000 miles/8,000 kilometers. You might be pretty overwhelmed.
To make it even more stressful, these are all very important systems that are expensive to repair if there's a failure. In a consultation with your Camarillo Car Care Center service advisor, you might decide to take care of the transmission on this visit, set an appointment for the cooling system service next month and get an estimate for the timing belt replacement so you'll be prepared for it in a few months.
Having a plan for taking care of these important services will set your mind at ease.
For advice on how to make your vehicle last longer, visit us at Camarillo Car Care Center.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 4/21/2011
In our auto video today we'll be talking with Alan Peterson about myths surrounding automotive maintenance. You can lump these myths into the statement that "modern vehicles are so reliable, they are virtually maintenance free."
Any good myth has some elements of truth. No offense to Camarillo Bigfoot fans, but this maintenance-free myth has more evidence than most. If we look at some isolated areas of auto maintenance, we could conclude that maintenance isn't so important. But other areas would just as easily lead you to believe that maintenance is more important than ever.
Here are some examples for our friends in Camarillo.
- Some vehicles in Camarillo no longer require chassis lubrication. They're made with self-lubricating materials and have sealed joints. There's literally no way to grease those joints.
-Chalk one up for the myth.
On the other side, some vehicles come with sophisticated variable valve timing. A lot of complicated parts are up in the valve train that didn't even exist not that many years ago. These parts are very vulnerable to oil sludge.
- So, skipping an oil change here and there could lead to very expensive damage.
-A point to maintenance.
- Electronic ignition has eliminated replacing points.
-Myth gets a point.
- Fuel injectors on direct injection engines are very expensive to replace so one must be sure to get a fuel system cleaning on schedule.
-Point for maintenance.
I think you get the picture. As automotive technology advances, it eliminates or reduces some maintenance requirements. And maintenance becomes more critical for some items. Most others remain very similar to what they've always been.
So the maintenance mindset is still important for car owners in Camarillo if we want our vehicles to last a long time. The checklist may change over time, but there'll always be a check list. Your friendly and professional service advisor at {[ Shop }} can answer any questions you have about your vehicles maintenance schedule.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 4/12/2011
So what is the most distracting food to have in the car while driving around Camarillo?
Is it:
- A Hamburger;
- Coffee;
- A Soft Drink, or
- Gummy Bears?
Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving. But if you chose 'coffee,' then give yourself an extra two points. Coffee is the number one food distraction for drivers in Camarillo and around the country.
Food distractions cause 25 percent of all car accidents; over a million and a half each year!
You'll notice that all of the top ten distracting food items are messy. Messy foods are the types of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You'll thank yourself later for two reasons: one, that you can actually relax for just a moment in our fast-paced world, and two, you won't have to worry about getting that cinnamon roll frosting out of your dashboard after that near miss.
Keep drinks in spill-proof containers, too, so you can keep your eyes on the Camarillo road without worrying about where that spill is headed.
So, taking a food break… or filling out accident reports. We don't have to ask you which you prefer; it's a no brainer.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 4/6/2011
Imagine you've left Camarillo and you're up in the arctic on a dog sled.
Your dog team is pulling straight and true. You can cover a lot of ground quickly. Now imagine what would happen if one or two of the dogs wanted to go their own way and were pulling off to the side.
That would slow you down. You would have to work harder to keep the sled going where you want it. The dogs are all working as hard as before, but you're covering less ground for the same effort.
You're wasting kibble.
The same is true of your vehicle when the wheels are out of alignment. That wheel that's pulling to the side is dragging down the rest of the vehicle; so you push a little harder on the gas pedal to keep up your speed. You're wasting gas.
So have your wheel alignment checked at least once a year. It is important to get it checked right away if you feel the vehicle pulling to one side.
Sometimes we Camarillo residents bump a curb or hit a pothole and knock our wheels out of alignment. An accident can take the wheels out of alignment as well.
Camarillo residents need to make sure they're tracking straight. You'll get better fuel economy and your tires'll last longer. Now, mush!
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 3/30/2011
Let's talk about alternative fuel vehicles. In their quest to reduce the use of fossil fuels and harmful exhaust emissions in our CA environment, automakers will have a number of alternatives for Camarillo drivers very soon.
For instance, Flex Fuel vehicles are already available in the Camarillo area. Flex Fuel vehicles can run on gasoline or on E85 fuel. E85 is a mixture of 85 percent ethanol and 15 percent gasoline. The ethanol is made from corn. The benefits to Camarillo drivers are in using less petroleum and reduced pollution. The drawbacks are that E85 gets lower gas mileage and when gas prices are low, E85 can be more than straight gasoline.
Camarillo drivers should only use E85 if they have a Flex Fuel compatible engine. Flex Fuel vehicles have special seals and gaskets that can stand up to the high alcohol content of E85. Using E85 in a regular engine can lead to gas leaks and fires.
Diesel engines have been around CA for a long, long time. Modern diesels are very refined and fuel efficient. Diesel fuel can be made from renewable sources like vegetable oil, too. Diesel fuel from algae and sunlight is reported to be pretty close to being commercially viable.
There are also a number of natural gas vehicles on our Camarillo roads. Gasoline engines are adapted to run on compressed natural gas. It's less expensive than gasoline and burns very cleanly. You can even refill it with a special pump from your gas line at home.
Plug-in electric vehicles are now available in our Camarillo area. Battery technology is the limiting factor right now. Electric cars have a limited range and are really best for use close to home. As battery technology advances, electric cars will perform closer and closer to conventional power plants.
That brings us to hybrids. There are a bunch of hybrids on our CA roads, with more to come. Hybrid technology combines internal combustion engines with electric motors.
A mild hybrid has a regular gas or diesel engine that's assisted by the electric motor. The electric motor can propel the vehicle by itself up to a certain speed under gentle acceleration. There are mild hybrids in full-sized pickups and SUVs. They deliver similar to their highway ratings.
A full hybrid will rely primarily on the electric motor for power. It'll have a small gas or diesel engine that generates electricity for the batteries.
A quick word from Camarillo Car Care Center about safety around hybrid and electric vehicles. Unlike the battery in your current family car, these carry enough voltage to kill you. Never mess around under the hood or with the batteries or electrical wiring. Your Camarillo service technician at Camarillo Car Care Center is trained to safely disable the flow of electricity before performing maintenance or repairs on the vehicle.
Hybrids are really not do-it-yourself vehicles unless you're specifically trained on hybrid systems.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com
Posted on 3/22/2011
The function of the fuel filter is pretty self-explanatory. It filters your fuel. The fuel filter is in the fuel line somewhere in between the fuel tank and the engine. Both gas and diesel vehicles around Camarillo use fuel filters.
For more information about your fuel filter, visit Camarillo Car Care Center at 2739 Daily Drive in Camarillo, CA 93010.
Please call 805-482-2853 to make an appointment.
Generally speaking there's not a lot of dirt in our Camarillo area auto fuel supply, but there is enough that you want to screen it out. The problem actually gets worse the older your vehicle becomes. That's because dirt, rust and other contaminants will settle out of the fuel and onto the bottom of the fuel tank. After your vehicle is five years or older, it can actually have a fair amount of sediment built up.
That just means that the fuel filter has to work harder as your vehicle ages. It'll get clogged sooner and need to be replaced more often.
A symptom of a clogged fuel filter is that the engine sputters at highway speeds or under hard acceleration. That's because enough fuel is getting through around town, but when you need more fuel for speed, enough just can't get through the filter. Obviously, that could be dangerous if your car or truck can't get enough power to get you out of harm's way.
For just that reason, fuel filters have a bypass valve. When the filter is severely clogged, some fuel can bypass the filter all together. Of course that means that dirty, unfiltered fuel is getting through to be burned in the engine.
This dirt can then clog and damage your fuel injectors. Now injectors are not cheap to replace, so you don't want to cause them damage just because you didn't spend a few bucks to replace a fuel filter.
You know, in a way, the fuel filter can be the poster child for preventive maintenance. It's a little part, it's simple and it's cheap to take care of. But if it's neglected, it could lead to thousands of dollars in repair bills.
Those auto service schedules in your owner's manual are there for a reason. If ever you don't understand a recommended service, just ask your Camarillo service advisor at Camarillo Car Care Center. We'll be happy to explain.
Camarillo Car Care Center
2739 Daily Drive
Camarillo, CA 93010
805-482-2853
www.camarillocarcare.com