Frequently Asked Questions
How can I expect to be treated
by your staff?

The one thing people say they like most about our shop is how we care for them. It's true, we are caring people first. We care about you and your vehicles. We are sensitive to the inconvenience you experience with auto service and to the costs.

We have structured our shop to make your experience as quick, affordable and convenient as possible.

It's natural for our staff to treat you with respect and kindness (we screen for this in a big way when hiring). Where other shops may talk down to you, or have some kind of attitude, we don't do either.

We talk to you on your level, and we never talk down to you.  We inform you of your choices and help with with the right advice you need when you need it.

This is probably the main reason that so many people have chosen us as the #1 Auto Repair Shop winner in the Ventura County Star Newspaper for 11 Years.