Frequently Asked Questions
Are you AAA Approved and
what's your rating?
Yes, we are one of the esteemed
AAA Approved Auto Repair facilities. We have been AAA
Approved for over 20 years.
Fewer than 5% of all Southern California auto repair
shops ever become AAA Approved. This is because of the
stringent guidelines of AAA.
AAA demands that their approved shops meet these
guidelines so that they can feel confident when referring
their members here.
Part of staying qualified as an approved shop, AAA
requires that we provide them with hundreds of our actual
repair orders. They take them and conduct a survey of
our customers (many are AAA members, many are not).
The results of their surveys have been very strong year
after year. Their latest survey gave us a 99% Customer
Satisfaction rating.
We will continue to work hard to earn that rating.
It means a lot to us and to the members of AAA. |
